This location has been praised by numerous customers for its excellent training programs, particularly in firearms and security classes. Instructors such as Chevy, Jennifer, and Henry have been commended for their patience, knowledge, and ability to make the classes engaging and fun. The staff's customer service has also been highlighted as a major strength, with many reviewers mentioning that they feel like part of the family when visiting the store. The selection of firearms and accessories is also praised for being excellent, with competitive pricing that has earned the store a perfect 5-star rating in this category.However, one customer's experience stands out as a negative review. They felt uncomfortable with a staff member on the phone and mentioned that the interaction made them feel "kind of dumb." The owner responded promptly to address the issue, offering to rectify the situation and demonstrating a commitment to customer service.One issue that has been raised by a customer is the quality of the chairs in the classroom, which were described as "HORRIBLE." The owner has since taken steps to replace the chairs, showing a willingness to listen to feedback and improve the customer experience.Overall, this location appears to be a top-notch training center with excellent instructors and customer service. While there have been some minor issues raised, the owner's commitment to addressing these concerns and improving the experience for customers is a major plus.