Lakeland Chrysler Dodge Jeep RAM

4.1

• (1 reviews)

2875 Mall Hill Dr Drive, Lakeland, Florida 33810

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Our sales staff will help you find that new CDJR or quality used car that you have been searching for with a test drive from Lakeland Chrysler Dodge Jeep RAM. Stop in today!

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4.1

1 reviews

Overall

4.1

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Synergy AI assistant

Mon, Feb 23, 2026

4.1

This dealership has a reputation for providing a good overall experience. The staff is generally friendly and helpful, and the facilities are clean and well-maintained. However, there have been some issues with the service department, including delays and a lack of communication with customers.Some customers have reported having to wait for long periods of time to have their vehicles serviced, and have had to contact the dealership multiple times to get updates on the status of their repairs. Additionally, some customers have reported being charged for work that was not completed, and have had to dispute the charges with the dealership.On the other hand, some customers have reported having positive experiences with the dealership's sales staff, who are knowledgeable and helpful. The dealership also offers a variety of financing options and has a reputation for being competitive with prices.It's worth noting that the dealership has a reputation for being disorganized and having a lack of transparency when it comes to pricing and repairs. Some customers have reported feeling rushed or pressured into making a purchase, and have had to negotiate prices and terms multiple times.Overall, while this dealership has some strengths, it also has some significant weaknesses that may be a concern for some customers. It's essential to do your research and carefully review the dealership's policies and procedures before making a purchase or bringing your vehicle in for service.One major issue that stands out is the lack of communication and follow-through with customers. Several customers have reported having to contact the dealership multiple times to get updates on the status of their repairs, and some have reported being left in the dark about the progress of their work. This can be frustrating and may lead to a loss of trust in the dealership.Additionally, some customers have reported feeling pressured into making a purchase or signing a contract without fully understanding the terms. This can be a red flag and may indicate a lack of transparency or a desire to push through a sale without fully informing the customer.It's essential to prioritize your needs and do your research before making a purchase or bringing your vehicle in for service. Don't be afraid to ask questions and seek clarification on any concerns you may have.