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Lakeland Body Shop & Collision Repair

3.9
• (1 reviews)
• Auto Body Shop
Auto Body Shop
2920 Mall Hill Drive, Lakeland, Florida 33810
|
35.91
mi
2920 Mall Hill Drive, Lakeland, Florida 33810
|
35.91
mi
Lakeland Body Shop & Collision Repair
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Credit cards
Debit cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
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Appointments recommended
Mechanic

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3.9
1 reviews
Innovativeness
4.2
Quality
3.8
Pricing
4.5
Overall
3.9

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Synergy AI assistant
Mon, Feb 23, 2026
3.9
The overall impression of the business is generally positive, with most customers being satisfied with the quality of work, pricing, and innovativeness. However, there are a few instances where the customer service was not up to par, and some customers experienced delays or issues with their repairs.The business has a strong reputation for doing excellent work, with many customers praising the quality of the repairs and the professionalism of the staff. Some customers have even gone back to the business for subsequent repairs, which is a testament to the business's ability to build trust with its customers.On the other hand, there have been some instances where customers have experienced delays or issues with their repairs. In some cases, the business has taken a long time to complete repairs, which has caused frustration for customers. Additionally, some customers have reported issues with the communication between the business and their insurance companies, which has led to delays or additional costs.Despite these issues, the business has a strong track record of providing excellent service and high-quality repairs. The business has a long list of satisfied customers who have praised the business for its professionalism, quality of work, and pricing.One issue that stands out is the lack of consistency in the business's communication and customer service. While some customers have reported excellent experiences with the business, others have experienced delays, miscommunication, and poor customer service. This suggests that the business may need to work on improving its communication and customer service skills in order to provide a more consistent experience for its customers.Overall, the business has a strong reputation and a loyal customer base, but it needs to work on improving its communication and customer service skills in order to provide a more consistent experience for its customers.Clients' feedback suggests that the business has a great team, including Amanda, Megan, James, Victor, Julie, and Jay, who are all professional, friendly, and helpful. However, there have been some instances where customers have experienced issues with the business, including delays, miscommunication, and poor customer service.Some clients have reported that the business has taken a long time to complete repairs, which has caused frustration for customers. Others have reported issues with the communication between the business and their insurance companies, which has led to delays or additional costs.On the other hand, many clients have praised the business for its professionalism, quality of work, and pricing. Some have even gone back to the business for subsequent repairs, which is a testament to the business's ability to build trust with its customers.The business has a great reputation in the community, with many customers recommending it to their friends and family. However, it needs to work on improving its communication and customer service skills in order to provide a more consistent experience for its customers.The business has a wide range of services, including body and trim, painting, electrical, steering and suspension repair, tires, and more. It also offers a variety of financing options and has a loyalty program in place.The business has a strong online presence, with many positive reviews on review websites. However, it needs to work on responding to negative reviews and providing a more consistent experience for its customers.Overall, the business has a strong reputation and a loyal customer base, but it needs to work on improving its communication and customer service skills in order to provide a more consistent experience for its customers.
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2920 Mall Hill Drive, Lakeland, Florida 33810
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Hours

Closed
Saturday
8:00 AM
–
12:00 AM
Sunday
Closed
Monday
7:30 AM
–
5:30 PM
Tuesday
7:30 AM
–
5:30 PM
Wednesday
7:30 AM
–
5:30 PM
Thursday
7:30 AM
–
5:30 PM
Friday
7:30 AM
–
5:30 PM
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Synergy Net, Inc. All rights reserved.