The building has a well-located address at W Sessoms Ave Avenue in Lake Wales City, which is easy to access. The housing authority is open on weekdays from 8 am to 4 pm, except on Fridays when it is closed.
The staff seems to be friendly and caring, with clients praising them for going above and beyond their duties, such as Mrs. Washington and Mrs. Johnson.
They provide helpful services and amenities like restrooms and wheelchair-accessible parking and entrance, making it convenient for visitors.
Some clients have mentioned that the receptionist could communicate more clearly, but the tone is pleasant.
There are opportunities for improvement in the quality of the services provided.
The housing authority's staff showed a kind gesture by bringing paperwork to a client's car when they had difficulty signing due to a disability.
The services provided by the housing authority have helped many people in need, including those with disabilities.
Overall, the Lake Wales Housing Authority is a reliable and helpful place to visit for those in need of housing services.
The building is in good condition and clean.
This location seems to be a great example of community support and care.
The authority has a good reputation with clients giving them high ratings.
There's a need for a more accurate pricing system.