This business has a well-organized and friendly staff, which creates a welcoming atmosphere for customers. The owners are very knowledgeable about the products and take the time to explain the installation process, ensuring that customers are fully informed throughout the experience. Many customers have praised the staff for their excellent communication skills, making it easy to work with them to find the perfect flooring solution.The selection of flooring products is impressive, with a wide variety of styles, materials, and colors to choose from. Customers appreciate the owner's willingness to go the extra mile to find the perfect product to fit their needs and budget. The installation process is efficient and well-coordinated, with the team working together to complete the job in a timely manner.Some customers have mentioned that the prices are a bit higher than what they would find at big-box stores, but the quality of the products and the level of service make it well worth the investment. While some customers have had issues with the delivery of materials, the owner has consistently gone above and beyond to resolve the problems and ensure that the customer is satisfied with the final result.The business is committed to sustainability and eco-friendliness, offering a range of eco-friendly flooring options that are made from recycled materials. This is a great option for customers who prioritize the environment and want to make a positive impact with their purchasing decisions.While some customers have mentioned that the business could improve its online presence and website, the owner is actively working to update the site and improve the overall customer experience.One potential issue to be aware of is that the business may not have a large selection of products available for immediate installation. However, the owner is happy to special order products and work with customers to find the perfect solution.Overall, this business is a great option for customers looking for high-quality flooring products and exceptional customer service. While there may be some minor issues to be aware of, the benefits of working with this business far outweigh any drawbacks.