The business location of Lake Wales Dentistry is a medical service provider with a focus on dental care. Based on the provided data, the overall experience is generally positive, but with some issues. The quality of care is mostly good, with most patients expressing satisfaction with their treatment. The pricing is also considered reasonable, with many patients appreciating the transparent payment plans and NFC mobile payments available. However, there is a lack of innovativeness, as the services and technologies offered are not particularly cutting-edge or unique.Some patients have expressed frustration with the front office staff, citing issues with professionalism and communication. Additionally, there have been instances of overcharging for services, which has led to some patients feeling taken advantage of. In one case, a patient reported being overcharged for a root canal, and another reported being charged for services that were not covered by their insurance.Despite these issues, the majority of patients have had positive experiences at Lake Wales Dentistry. Many have praised the staff for their friendliness and professionalism, and have appreciated the clear explanations of treatments and costs. The business has also been commended for its welcoming atmosphere and accommodating staff.To improve, Lake Wales Dentistry could focus on addressing the issues with their front office staff and ensuring that patients are not overcharged for services. They could also consider investing in more innovative technologies and services to stay ahead of the competition.Overall, Lake Wales Dentistry is a decent option for dental care, but patients should be aware of the potential issues and take steps to protect themselves.