This location, Lake Wales City Medical Center, is situated in Building 835 on W Central Ave Avenue. The medical group offers a range of services, from medical clinics to hospital care, under the umbrella of Lake Wales Clinic. However, some concerns have been raised by clients. The initial interaction with the staff is often described as lacking empathy. A specific instance involved a mother being shamed for her inability to breastfeed and continue pumping due to pain. This has led to a perception of insensitive communication. Another recurring issue is with appointment times and check-in processes. Clients have reported being checked in late, despite arriving on time. There have been disputes over the recorded arrival times, resulting in mistrust of the clinic's administration. One client even stated they will be seeking an alternative medical facility due to the consistent disorganization and lack of punctuality. While the medical services provided might be satisfactory, the flaws in the overall experience and communication are undeniable. The pricing aspect has not been specifically addressed, but the quality of care seems to be the main point of contention. The innovativeness of the medical services offered has also not been evaluated in this review.