Tampa Bay
Lake Surgery and Endoscopy Center
73.04
73.04
Features
Credit cards
Debit cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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Overall
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This medical service center has its own strengths and weaknesses. On the one hand, it offers a wide range of services and a well-organized office. The staff is welcoming and courteous, and they take the time to explain things to patients. They also have a good location, with wheelchair accessibility and a convenient parking lot. The center has a long working experience and even co-brands with other medical institutions. However, there are some concerns about the quality of service. Some patients have reported long wait times and unprofessional behavior from the staff. One patient even mentioned that they felt like they were being paid to wait. It's essential to address these issues and ensure that patients receive timely and respectful care.Another drawback is the inconsistency in the scheduling system. Some patients have been kept waiting for over 50 minutes after their appointment time, which is unacceptable. Overall, while this center has some strengths, it needs to work on improving its quality of service and scheduling system. It is worth noting that the payment system seems to be convenient, with the option to use debit and credit cards, and planning appointments is recommended, which may help to avoid long wait times.
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