This business has had its fair share of issues. The location is wheelchair accessible, which is a plus. The co-branding with Lake Mowers, Carts & More suggests a partnership that could bring more variety to the services offered. However, the working hours are quite standard, with no indication of any flexibility or extended hours.There have been several complaints about poor communication and unprofessional behavior from the owner. Some customers have reported feeling lied to or misled about the state of their appliances or mowers. This lack of trust is a significant issue that may deter potential customers.On the other hand, some customers have had positive experiences with the business, describing the owner as friendly, helpful, and honest. They have praised the business for its reasonable prices and excellent customer service.It is essential to note that the business has had a 3.6-star rating from third-party sources, which suggests a moderate level of satisfaction from customers. However, the mixed reviews and complaints about poor communication and unprofessional behavior suggest that there are significant areas for improvement.The owner's response to customer complaints has been defensive and sometimes dismissive, which may exacerbate the issues rather than resolve them. It is crucial for the business to take these complaints seriously, listen to customers' concerns, and make a genuine effort to improve communication and service.Ultimately, this business needs to work on building trust with its customers and providing a more professional and reliable service. With some effort to address these issues, the business may be able to improve its reputation and attract more satisfied customers.