This business is a great option for pet owners who are looking for a reliable and affordable pet groomer. The staff, particularly Lori, are very friendly and take the time to understand the needs of each pet. They offer a range of services, including basic grooming, nail trimming, and special requests. One of the standout features of this business is the personalized attention that each pet receives. The groomers work one-on-one with each pet to ensure that they receive the best possible care.However, it's worth noting that there have been some issues with communication and responsiveness in the past. Some customers have reported difficulty getting a response from the business or having appointments cancelled at the last minute. This has led to some frustration and disappointment for customers who are counting on the business for their pet's grooming needs.Despite this, the business has a strong reputation and is highly rated by customers. Many people have reported feeling confident and reassured by the staff and the quality of care that their pets receive. Overall, this business is a great option for pet owners who are looking for a reliable and affordable pet groomer.The business is very accessible, with a wheelchair-accessible parking lot and entrance. They accept debit cards as payment and have a professional, yet welcoming atmosphere.The staff are clearly passionate about their work and take pride in what they do. They are happy to answer any questions and provide advice on the best care for your pet. The business is also committed to providing a safe and comfortable environment for all pets.Overall, this business is a great option for pet owners who are looking for a reliable and affordable pet groomer. However, it's worth keeping an eye on communication and responsiveness to ensure that everything runs smoothly.