Tampa Bay
Lake America Family Physicians
63.41
63.41
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Wheelchair accessible parking lot
Wheelchair accessible restroom
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The overall experience at Lake America Family Physicians is quite good, with a rating of 4.0 out of 5. The quality of care provided by the doctors and staff is also satisfactory, with a rating of 4.0. Many patients have reported positive experiences with their physicians, praising their attentiveness, knowledge, and bedside manner. Dr. Alka Aggarwal, Dr. Amit Aggarwal, and Dr. Brandon Still are among the highly-regarded doctors at the practice. Several patients have mentioned the excellent front office staff, including LaToya, Nancy, and Ashley, who are often praised for their friendliness and helpfulness.However, there are some concerns about the scheduling process, with some patients reporting difficulty in getting appointments or experiencing long wait times. Some patients have also mentioned issues with prescriptions not being filled or refills not being processed promptly.One issue that stands out is the communication breakdown between the front office staff and the doctors, which can lead to frustration and delays for patients. For example, some patients have reported having to call multiple times to get their concerns addressed or to receive a call back from the doctor.Despite these issues, many patients have expressed satisfaction with their care and have recommended the practice to others. With some improvements in communication and scheduling, Lake America Family Physicians has the potential to provide even better service to its patients.
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