The business has an excellent reputation among customers. Most of the reviews are extremely positive, with many reviewers giving 5-star ratings. They praise the friendly and welcoming atmosphere, as well as the expertise and professionalism of the stylists, particularly Svetlana, Stacey, Svitlana, and Haley. Many reviewers appreciate the personalized attention and care taken by the stylists, who are willing to take the time to listen to their needs and provide excellent service.The prices are also considered fair, with many reviewers feeling that they get great value for the money they pay. The business has a strong commitment to customer satisfaction, and it shows in the numerous positive reviews.One issue that stands out is the occasional long wait time for appointments. Some reviewers have experienced wait times of over 40 minutes, which can be frustrating. However, this is not a universal experience, and many reviewers have had no issues with wait times.Overall, the business has a strong reputation and a commitment to providing excellent service. While there may be occasional issues with wait times, the majority of reviewers are extremely satisfied with their experiences.