The business location at 820 John Young Pkwy Parkway in Kissimmee City seems to have a mixed experience. While some reviewers mention efficient service and friendly staff, others express frustration with long wait times, rude customer service, and poor communication. The lab center offers various services, including blood testing and medical laboratory testing, with parking and wheelchair accessibility available. However, it appears that the staff is often overwhelmed, leading to long wait times and a lack of attention to patients. Some reviewers even report being yelled at or spoken to in a rude manner by staff members. Despite some positive comments about specific staff members, such as Mary, the overall experience seems to be marred by a lack of professionalism and poor customer service. It's worth noting that the lab center is a diagnostic center that is open Monday through Friday, with Saturday hours limited to 7:00 AM to 12:00 PM. If you're considering visiting this location, be prepared for potential long wait times and a potentially frustrating experience.