This location has been visited by numerous clients, resulting in a mixed experience. The staff seems to be a concern for many, with some clients expressing dissatisfaction with their behavior and attitude. Several clients mentioned that the staff was unprofessional, rude, and dismissive, while others appreciated their kindness and helpfulness.
It's worth noting that many clients have complained about the long wait times, with some waiting over 2 hours for a scheduled appointment. This may be a result of understaffing or inefficient management. However, some clients have had good experiences with short wait times, so it's possible that this issue can be improved with better staffing or management.
Despite some negative experiences, many clients have praised the cleanliness and organization of the facility. It's also worth noting that some clients have had good experiences with specific staff members, such as Samantha, Lisa, and Candy, who were mentioned in multiple reviews as being friendly and professional.
Unfortunately, there have been some reports of technical issues, including a system outage that prevented clients from getting their test results.
It seems that this location is in need of some improvements, particularly with regards to staffing and management. With some changes, this location could potentially provide a more consistent and positive experience for its clients.