This location has some good points, but it also has some issues. The staff is generally friendly and professional, with many reviewers praising the kindness and expertise of individual employees, especially phlebotomists like Taylor, Ryan, and Kristen. However, the location is often understaffed, leading to long wait times and frustration for patients. Some reviewers have experienced rudeness and poor treatment from staff, including the front desk receptionist, which is unacceptable. The lab's efficiency and organization have been criticized, with some reviewers experiencing delayed test results and difficulty getting their results sent to their doctors. While the location has its strengths, it needs to improve its staffing and customer service to meet the needs of its patients.