Tampa Bay
Labcorp
18.92
18.92
Overview
Find your local Labcorp near you in SD. Find store hours, services, phone numbers, and more.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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Quality
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The Riverview Labcorp location has received a generally positive response from patients, but with some significant issues. The staff, particularly those who are friendly and professional, such as Katrina, have made a positive impact on patients' experiences. However, there have been numerous complaints about rude and unprofessional staff, including one employee who is repeatedly mentioned for their poor behavior.Patients have praised the lab for being efficient and quick, with some being in and out within 20-30 minutes. The lab has also been commended for its clean and organized facilities. However, there have been issues with wait times, with some patients waiting for over an hour to be seen.One patient reported a traumatic experience with a phlebotomist who bruised their arm and left them with a painful bruise. Another patient reported being sent a bill for over $3100 for basic lab work, with no transparency on costs or coverage.The lab's online scheduling system has also been praised for its ease of use. However, some patients have reported difficulties in contacting the lab to change appointment times.Overall, while the Riverview Labcorp location has some excellent staff members, it also has some significant issues that need to be addressed. Patients are being left frustrated with long wait times, rude staff, and unexpected bills. The lab needs to take steps to address these issues and provide better customer service.
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