Tampa Bay
La-Z-Boy New Port Richey
19.55
19.55
Overview
Furniture chain known for its signature recliners, plus sofas & design services.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Delivery
Onsite services
On-site parking
In-store pickup
In-store shopping
Assembly service
Repair services
Used goods
Installation service
Photos & videos
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Overall
Pricing
Innovativeness
Quality
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This La-Z-Boy Furniture Galleries store in New Port Richey, FL, has received overwhelmingly positive reviews from customers, with many praising the excellent customer service provided by staff, particularly Sonya, who has been mentioned multiple times in the reviews as a knowledgeable and helpful sales associate. The store's extensive selection of high-quality furniture, including recliners and sofas, has also been praised by customers. While some customers have experienced issues with the warranty process and repair services, the store has generally received high marks for its professionalism and commitment to customer satisfaction.One issue that stands out is the lack of consistency in the warranty process, with some customers experiencing difficulty in getting issues resolved. However, the store has responded to these concerns, acknowledging the issues and offering to make things right. The store's commitment to customer satisfaction is evident in its willingness to listen to customer feedback and work to resolve any issues that may arise.Overall, the La-Z-Boy Furniture Galleries store in New Port Richey, FL, appears to be a high-quality furniture store with excellent customer service and a wide selection of products. While there may be some room for improvement in the warranty process, the store's commitment to customer satisfaction makes it a reliable choice for customers in the area.As one customer noted, the store's knowledge of the products and the attention to detail in selecting the right furniture for each customer's needs has made for a pleasant and stress-free shopping experience. The store's staff, particularly Sonya, have been praised for their professionalism, patience, and expertise, making customers feel confident in their purchasing decisions.In addition to the excellent customer service, the store's wide selection of high-quality furniture has also been praised by customers. The store's recliners and sofas have been particularly popular, with customers raving about their comfort and style.However, as one customer noted, the store's warranty process can be a bit of a challenge to navigate. Some customers have experienced difficulty in getting issues resolved, and the process can be time-consuming and frustrating.Despite this issue, the store has received high marks for its overall quality and pricing. The store's products are known for their comfort, style, and durability, and customers have praised the store's competitive pricing.Overall, the La-Z-Boy Furniture Galleries store in New Port Richey, FL, appears to be a high-quality furniture store with excellent customer service and a wide selection of products. While there may be some room for improvement in the warranty process, the store's commitment to customer satisfaction makes it a reliable choice for customers in the area.
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