The gym has a good overall rating, with a mix of positive and negative feedback. The quality of the gym is rated as good, with many customers praising the cleanliness and friendliness of the staff. However, some customers have reported issues with the quality of the equipment and the cleanliness of the locker rooms. The pricing is rated as good, with many customers feeling that the cost is reasonable for the services and amenities provided. The innovativeness of the gym is rated as high, with many customers praising the variety of classes and programs offered. However, some customers have reported issues with the consistency of the classes and programs.One major issue that stands out is the problem with the general manager being unprofessional and not caring about the customers. This has been mentioned multiple times in the feedback, and it's clear that it's a significant problem that needs to be addressed. Additionally, some customers have reported issues with the cleanliness of the locker rooms and the lack of attention to detail in terms of maintenance and upkeep.On the positive side, the gym has many strengths, including its friendly and helpful staff, its variety of classes and programs, and its clean and well-maintained facilities. The gym also seems to have a strong sense of community, with many customers praising the friendly and welcoming atmosphere.Overall, the gym has a lot of potential, but it needs to address some of the issues mentioned in the feedback in order to improve its rating and provide a better experience for its customers.