The overall score of La Familia Pawn & Jewelry is average. The business seems to have a good reputation among customers, with many positive reviews and a high rating of 4.8. However, the quality of the service and products can be improved, as some customers have reported issues with the staff's behavior and prices being unfair.The business has a wide selection of items, including used goods, jewelry, and electronics, and offers various services such as loans and layaway plans. The staff is generally friendly and helpful, with some customers praising their professionalism and courtesy.One issue that was reported by a customer is that the staff can be rude and misleading, which can be a major turn-off for potential customers. Additionally, the prices for some items may be unfair, which can make it difficult for customers to make a decision.Overall, La Familia Pawn & Jewelry seems to be a reliable business with a good reputation, but it can improve in terms of quality and pricing. With a little more attention to these areas, the business can potentially increase its overall score and become a top-rated pawn shop in the area.It's worth noting that the business has a variety of options for customers, including NFC mobile payments, debit cards, and credit cards, which can make it more convenient for customers to make payments. The business also has a wheelchair-accessible parking lot and entrance, which is a great feature for customers with mobility issues.