This salon has been consistently receiving high praise from customers, with many complimenting the friendly and welcoming staff. The prices are also considered to be very reasonable, with many customers noting that they are happy with the value they receive. The quality of the services is also generally good, with many customers noting that their nails look great and feel great after a visit. However, some customers have noted that the salon can be a bit inconsistent at times, with some visits being better than others. The owners seem to be responsive to customer complaints and have taken steps to improve the salon over time. There is one major issue that has been raised by some customers: occasional communication breakdowns between staff and customers, particularly with non-native English speakers.