The business seems to have some consistency in its services, with a variety of options available for customers. The staff appears to be friendly and welcoming, with some employees, like Maggie and Shea, receiving high praise for their excellent customer service. However, there have been some issues with customer service, including one employee who seems to be consistently annoyed with customers. Prices are generally considered to be fair, with some customers mentioning that the prices are reasonable compared to other tanning salons in the area. However, there have been some complaints about the prices being too high, particularly for customers who do not tan frequently.The business has made some changes and improvements over the past few years, including hiring new staff and updating equipment. However, there have been some issues with the maintenance of the equipment, with some customers experiencing problems with broken beds.One of the biggest concerns is the lack of transparency regarding the actual closing time, which can be frustrating for customers. The business also has a reputation for being closed early, which can be inconvenient for customers who have made plans to visit.Overall, the business has its strengths and weaknesses, but with some improvements in customer service and equipment maintenance, it could be a more enjoyable and reliable experience for customers.