This urology clinic has received mixed reviews from patients. Some have praised Dr. Kuo's bedside manner and the thoroughness of his care, while others have expressed frustration with the clinic's staff and communication. The clinic has a wheelchair-accessible entrance, restroom, and parking lot, making it easily accessible for patients with mobility issues. However, some reviewers have noted that getting through to the clinic by phone can be difficult and that appointments may be scheduled months in advance.
Some reviewers have raved about Dr. Kuo's expertise and the successful outcomes of his procedures, including the HoLEP surgery. They have praised his ability to explain complex medical information and his willingness to take the time to answer questions. However, others have had negative experiences with the clinic's staff, including long wait times, difficulty getting through on the phone, and a sense of disorganization.
It's worth noting that some reviewers have suggested that the clinic's problems are largely due to its staff, rather than Dr. Kuo himself. However, others have expressed disappointment with the quality of care they received from the doctor. Overall, this clinic seems to be a mixed bag, with some patients receiving excellent care and others experiencing significant frustration.
A few reviewers have noted that the clinic's appointment scheduling system can be challenging to navigate, with long wait times and difficulty getting through to the clinic by phone. Some have also expressed frustration with the clinic's billing practices, including the use of outdated billing codes that may not accurately reflect the time spent with patients.
One reviewer highlighted the importance of being patient and flexible when dealing with the clinic's staff, suggesting that the difficulties with communication and scheduling are largely due to the clinic's high demand and limited resources. However, others have expressed disappointment with the clinic's inability to meet their needs in a timely and efficient manner.
Overall, this clinic seems to be a place where patients can receive high-quality care from Dr. Kuo, but may experience challenges with communication and scheduling. Patients should be prepared for potentially long wait times and difficulties getting through to the clinic by phone.