Tampa Bay
Kuehne + Nagel Inc.
2.34
2.34
Overview
ReTrans Freight Redirect Page from Kuehne+Nagel
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
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This business location has a good overall impression. It appears to be a reliable and well-organized place, suitable for various services including home and daily services, automotive and boat services, transportation, logistics, and shipping. The description mentions a redirect page from Kuehne+Nagel, suggesting a connection to a larger company.
The wheelchair-accessible parking lot and entrance indicate that the location prioritizes accessibility, making it a welcoming space for people with disabilities. The working hours are consistent across weekdays, suggesting a clear schedule for customers and employees.
However, there seems to be an issue with phone communication, as several customers have expressed frustration with not being able to reach the staff by phone. It appears that the location's phone system may be unreliable or that staff are not picking up calls in a timely manner. This is a significant concern for businesses that rely on timely communication with customers and suppliers.
The description of the staff as "rude" and "unintimidating" by some customers suggests that there may be some issues with the customer service. However, the presence of positive reviews praising the team's experience and customer service suggests that this might be an isolated issue.
It is worth noting that the overall rating of 3.6 based on third-party ratings seems consistent with the mixed reviews provided by customers. While some customers have had positive experiences, others have been frustrated with the phone communication and customer service.
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