This business location has a 4.1-star rating, with a focus on delivering high-quality services. The quality of the services is consistently good, with many customers expressing satisfaction with their experiences. However, some customers have mentioned that the prices can be a bit steep, although it's worth noting that the prices are generally in line with other similar businesses in the area.The staff is friendly and welcoming, with many customers praising the attention to detail and the ability of the nail technicians to create unique and custom designs. Some customers have mentioned that they feel like they are getting a good value for their money, while others have expressed disappointment with the price of certain services.In terms of innovativeness, this business is doing well in terms of offering new and unique services, such as gel manicures and dipping powder nails. However, some customers have mentioned that the business could do a better job of keeping up with the latest trends and technologies in the nail industry.Overall, this business is a solid choice for those looking for high-quality nail services. However, customers may want to be prepared for higher prices and some inconsistent experiences with certain staff members.Some customers have had issues with nail technicians rushing through their services or not paying attention to detail, which can be frustrating. Additionally, some customers have mentioned that the business can be a bit disorganized, with long wait times and inconsistent pricing.Despite these issues, this business has a loyal customer base and is well-regarded in the community. With a bit more attention to detail and customer service, this business could truly excel and become a top choice for nail services in the area.