Attending this law firm seems to be quite a straightforward process. The management requires that appointments are made in advance, making it essential to call ahead to schedule a meeting. The lawyers are located in a wheelchair-accessible building, which is definitely a positive aspect for those with mobility issues. On the other hand, I've noticed that their phone number has been changed in the past. There's no mention of the law firm's location being on the premises, which could be something that potential clients find confusing. Additionally, since the phone number can be changed without advance notice, it's possible that some clients may experience issues when trying to reach the office. Despite some minor drawbacks, this law firm does appear to be quite skilled at what they do. Their lawyers have managed to gain a reputation for being down-to-earth and to the point, which seems to be well-appreciated by their clients. Overall, they've maintained a good level of trust with their clients and have even earned a spot among the top-rated law firms in the area.