Tampa Bay
Korley Sam M MD
41.28
41.28
Overview
Find experienced Medicare doctors and convenient locations at IMA Medical Group. Our providers speak Spanish and other languages, ensuring personalized care for seniors across Florida. Explore our team and locations today!
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
Appointment required
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Pricing
Overall
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IMA Medical Group located at Building 4725, US-98 Street, Lakeland City, provides convenient medical services with a team of experienced doctors, including Medicare specialists who speak multiple languages. The facility offers wheelchair accessibility and accepts various payment methods, including NFC mobile payments, debit cards, and credit cards. While the general atmosphere is positive, there are some inconsistencies in staff behavior, highlighting the need for better training in communication and problem-solving skills.Patients highly praise the compassion, professionalism, and thoroughness of Dr. Korley, with many crediting him with saving their lives. They appreciate his willingness to listen and explain complex issues, which makes them feel confident and cared for. The staff, including nurses and administrative assistants, are also commended for their kindness and dedication.However, there are instances where staff members have failed to address patients' concerns in a timely and effective manner, leading to frustration and dissatisfaction. In one case, a patient experienced difficulty getting a billing error resolved, despite repeated calls to the office. This highlights the need for better communication and problem-solving skills among staff members.In terms of innovativeness, it appears that the medical group is not particularly pioneering in its approach, but rather focuses on providing high-quality, personalized care to its patients.Despite some minor issues, the overall experience at IMA Medical Group is positive, with many patients praising the care and compassion of Dr. Korley and his staff. However, the medical group needs to work on improving communication and problem-solving skills among its staff to provide a more seamless experience for its patients.
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