This business location has had a lot of negative reviews from customers. The quality of the ice cream and custard has been a major issue, with many customers complaining that it's not great and sometimes even has a weird taste. Some customers have also reported that the ice cream was overpriced, especially considering the small portion sizes. The business's innovativeness has also been called into question, as it appears to be relying on the well-known Kohr's brand name rather than offering anything new or unique. One major issue that has been reported is the inconsistent quality of the ice cream, with some customers getting a bad batch and others getting a decent one. The service has also been a problem, with some customers reporting that the staff was unfriendly or unhelpful. Despite the business's efforts to make homemade ice cream, it seems that it's not living up to customer expectations. The prices are also a major issue, with many customers feeling that they're being charged too much for the quality of the product. Overall, it seems that this business location has a lot of work to do to improve the quality of its products and the service it provides to its customers.