Tampa Bay
Kohl's
57.67
57.67
Overview
Chain department store offering a wide selection of clothing, accessories & homewares.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Wi-Fi
Onsite services
Quick visit
Checks
On-site parking
In-store pickup
In-store shopping
Plastic bags
Active military discounts
Photos & videos
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Quality
Pricing
Innovativeness
Overall
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The Kohl's department store in Lake Wales is a convenient shopping destination for locals, offering a wide selection of clothing, accessories, and homewares. The store is well-maintained and clean, with a friendly and helpful staff. The cashiers are efficient and patient, making the checkout process smooth. However, the store's inventory seems to be dwindling, with some areas feeling a bit empty. The sales and discounts are not as good as they used to be, making it less appealing to some customers. Overall, the store's high quality and competitive pricing make it a good option for those looking for deals on popular brands. The lack of trendy fashions in the clothing line and the absence of a full jewelry department are notable drawbacks.Some customers have reported long lines at the checkout and difficulty finding specific items, which can be frustrating. Nevertheless, the store's friendly staff and convenient Amazon return process make it a popular choice for many. The Kohl's cash and discounts offer significant savings, but the availability of these promotions is limited.While the store's innovativeness is commendable, it could benefit from a more engaging presentation of products to customers. Despite some drawbacks, the Kohl's in Lake Wales remains a popular destination for shoppers seeking quality brands and competitive prices.A recent issue with a cashier's behavior has been reported, highlighting the need for improved customer service training. The store's management team has acknowledged the problem and is working to address it.Overall, the Kohl's in Lake Wales is a solid choice for shoppers seeking convenience, quality, and value. However, it falls short in some areas, such as inventory management and customer service. With some improvements, it could become an even more attractive shopping destination.
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