This business location has been thoroughly examined, and it is evident that Knock on Wood Flooring excels in every aspect. With a near-perfect overall score of 4.9, it's clear that clients are consistently satisfied with their services. The quality of work is also consistently high, with an average score of 4.9, indicating that the company delivers exceptional results. The pricing is also very reasonable, earning a score of 4.9, making it an excellent value for clients. The innovativeness of the company is also noteworthy, as they consistently find ways to improve and refine their services, earning a score of 4.9.
The business is known for its exceptional customer service, with many clients praising the owners, Sharon and Dan, for their professionalism, responsiveness, and attention to detail. The company's ability to communicate effectively and deliver on their promises is evident in the numerous positive reviews. The quality of their work is consistently praised, with many clients mentioning that they take pride in their work and strive for perfection.
One notable issue that arises is the occasional unresponsiveness to small service requests. In one instance, a client had to contact the company three times before receiving a response, which is unacceptable. However, it's worth noting that this was an isolated incident and not representative of the company's overall service quality.
The company's commitment to innovation is evident in their willingness to adopt new technologies and techniques, such as dustless tile removal and bonding primers. This commitment to innovation has earned them a reputation as a forward-thinking company that is always looking for ways to improve their services.
In terms of the business's physical location, it is situated in a convenient spot, with a clear address and operating hours. The company's phone number and website are easily accessible, making it easy for clients to get in touch with them. Overall, Knock on Wood Flooring is an exceptional business that consistently delivers high-quality services to its clients.