The location seems to be a well-regarded business, especially when it comes to the quality of service provided. The owners, Dean and Kathleen, appear to be highly knowledgeable and compassionate individuals who go above and beyond to help their patients. Many reviewers have praised their exceptional customer service, professionalism, and willingness to take the time to explain things in detail.One reviewer noted that Dean has a "godsend" quality, implying that he has been a lifesaver for them. Many others have mentioned that they have been with the business for years and have always received excellent care. Some reviewers have even mentioned that they have referred friends and family to the business and have received positive feedback.The business also seems to be highly LGBTQ+ friendly, with a transgender-safe space and a welcoming atmosphere for all customers. The location is also wheelchair accessible, making it easy for people with disabilities to access the services provided.However, one reviewer mentioned that the business may have some issues with communication, particularly when it comes to insurance coverage. They stated that Dean told them he was covered by their insurance plan, but it turned out that he wasn't, and they were left with a large bill. However, this issue was addressed by Dean in a response, and it appears that he takes pride in being transparent and honest with his patients.Overall, it seems that Knoblach Hearing Care is a business that prioritizes its customers' needs and provides high-quality service. While there may be some minor issues, the overall experience seems to be overwhelmingly positive.