The business has been in operation for a long time, and it has managed to establish a good reputation among its customers. The owner, Dave, is praised for his honesty, fairness, and exceptional quality of work. Many customers have expressed their satisfaction with the repairs and services provided by the business. However, there have been a few instances where customers have experienced delays and poor communication. One customer even had their vehicle held for an extended period without any updates. The business seems to have a good understanding of pricing, with many customers commenting on the fair prices offered. It's worth noting that some customers have experienced issues with the quality of work, with one customer even mentioning that the paint job on their vehicle flaked off after a few months. Despite this, the business has a high overall rating, indicating a generally positive experience for most customers.