This location seems to be a decent choice for those looking for kitchen remodel services. It offers a wide range of options, from cabinet refacing to custom countertops, and is accessible to customers with disabilities. However, the company's responsiveness has been a major concern for some clients, with several reviewers reporting difficulty getting in touch with customer service or waiting for long periods without any response. On the other hand, the location is known for its great service, knowledgeable and helpful staff, and competitive prices. It's a family-owned business, which may be a plus for some customers. Still, the issue of unresponsiveness is a major drawback that needs to be addressed. It's a good idea to double-check the company's communication before making any appointments or commitments.