This business location has some impressive qualities, but it also has some areas where it falls short. The overall rating is 4.2, indicating a good reputation. The quality of work seems to be one of the strengths, with many customers raving about the results. However, the pricing seems to be a major advantage, with many customers appreciating the cost-effectiveness of the services. Unfortunately, there is not enough information to assess the innovativeness of the business.The business seems to have a good reputation for responsiveness, with many customers mentioning that they were easy to work with and communicative. However, there have been some issues with punctuality, with one customer complaining that appointments were not kept. The quality of the work is consistently praised, with many customers mentioning that the results were impressive and long-lasting. However, there have been some issues with the durability of the work, with one customer complaining that the glazing started to come off after a short period of time.One major issue that has been raised is the company's responsiveness to customer complaints. One customer complained that they were unable to get a repair done despite making multiple appointments, and another customer complained that the company did not honor their warranty.Overall, this business seems to have some strengths and some weaknesses. While the quality of the work and the pricing are major advantages, the issues with punctuality and responsiveness are major concerns. It's also worth noting that the business is located in a wheelchair-accessible building, which is a nice touch.I would recommend this business to customers who are looking for a cost-effective solution to their kitchen or bathroom renovation needs. However, I would caution customers to carefully review the warranty and after-sales service before making a decision.