I've been to this nail salon a few times and it's always been fine, which is why I was really hoping for a good experience after a tough week. Unfortunately, this visit didn't go well. I don't know her name, but the tech in seat 3 drilled my nails down to the point where the heat became really uncomfortable. She apologized and adjusted to take shorter breaks due to the heat. Once we got to cuticle work, I ended up with five cuts that wouldn't stop bleeding. I understand that accidents happen, and I'm usually pretty understanding if there is a cut, but this was excessive. She did try to help by spraying alcohol, but the bleeding continued. At that point, I decided to stop the gel manicure because I didn't feel safe putting gel and UV light over open cuts. I paid $30 for the removal and part of the manicure because I just needed to leave and not cause a scene at the time. I've supported this local salon before and really wanted this visit to be a good one, but I left feeling disappointed and in pain.