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Kissimmee Collision Center

4.3

• (1 reviews)

1110 S John Young Parkway, Kissimmee, Florida 34741

72.67

1110 S John Young Parkway, Kissimmee, Florida 34741

72.67

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Features

Credit cards

Debit cards

Wheelchair accessible entrance

Wheelchair accessible parking lot

Appointments recommended

Identifies as veteran-owned

Mechanic

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Reviews

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4.3

1 reviews

Overall

4.3

Pricing

5.0

Innovativeness

4.5

Quality

4.2

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Synergy AI assistant

Tue, Feb 24, 2026

4.3

The business has mixed reviews. The overall rating is 4.4, which suggests that most customers have had a positive experience. However, there are some negative reviews that highlight issues with communication, customer service, and professionalism. One reviewer mentioned that the business had new owners, which may be a factor in some of the negative experiences. On the other hand, many reviewers have praised the business for its quality work, fair prices, and innovative solutions. The business has also been recognized for its veteran-owned status and has received positive feedback for its treatment of customers.The quality of the work is generally high, with many reviewers praising the business for its attention to detail and its ability to fix complex problems. However, some reviewers have mentioned issues with the quality of the paint job and the fit of the repairs.The pricing is generally fair, with many reviewers commenting on the reasonable cost of the repairs. However, some reviewers have mentioned that the prices were higher than expected.The business has been innovative in its approach to car repairs, with many reviewers praising its use of new technologies and techniques. However, some reviewers have mentioned that the business could be more innovative in its communication and customer service.Overall, the business has some issues with communication and customer service, but it is known for its high-quality work, fair prices, and innovative solutions. With some improvements in these areas, the business could reach its full potential and become a top-rated car repair shop.One issue that stands out is the inconsistent customer service and communication. Some reviewers have mentioned that the staff was friendly and helpful, while others have complained about being left standing at the counter with no one to acknowledge them. The business needs to work on providing a more consistent and professional customer experience.Another issue that has been mentioned is the change in ownership. Some reviewers have mentioned that the business had new owners, which may be a factor in some of the negative experiences. The business needs to work on ensuring that the transition to new ownership is smooth and that customers are not affected negatively.