The business location at Building 101, Church St Street, Suite 100, Kissimmee City seems to be quite inaccessible for some residents. There are multiple complaints about the condition of roads in the area, with many potholes and poor maintenance. Some people also mention that it's a hassle to pay for parking tickets, especially when there's no online option. The location is wheelchair accessible, but the overall experience seems to be marred by poor communication and unhelpful staff. However, some employees, such as Alba from the Permitting Department, have received praise for their professionalism and helpfulness. The location is clean and respectable, but the poor condition of the roads and parking issues might deter some visitors. One major issue stands out - the lack of clear communication and helpful staff, which seems to be a recurring problem.