Tampa Bay
Kirby Health Solutions
10.63
10.63
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Credit cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
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This health insurance agency has a reputation for providing top-notch service and solutions to its clients. The staff, particularly Jake, are knowledgeable and transparent in their approach, making clients feel at ease throughout the process. They are proactive in finding the best plans for clients, often saving them money and providing better coverage.The agency's working hours are convenient, allowing clients to schedule appointments and consultations at their preferred time. The location is also easily accessible, with a wheelchair-accessible parking lot and entrance. However, it's worth noting that the agency's hours may not be as flexible for those who prefer evening or weekend appointments.The agency's payment options are also user-friendly, accepting credit cards for ease of payment. The website is a valuable resource for clients, providing a wealth of information on health insurance plans and services.Overall, clients rave about their experiences with this agency, citing Jake's exceptional customer service, thorough knowledge, and willingness to go above and beyond to meet their needs. One potential area for improvement is the need for more flexibility in scheduling appointments, particularly for those with non-traditional work schedules.One minor issue that may be worth addressing is the potential for clients to feel overwhelmed by the complexity of health insurance plans. While the agency's staff are knowledgeable and able to explain the plans in detail, it may be beneficial to offer additional resources or support to help clients navigate the process.
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