This location, operated by the Kings Mill Townhome Owners Association, Inc., appears to be a community governed by a non-profit organization. The building has a wheelchair-accessible parking lot and entrance, which is a commendable feature for individuals with mobility issues.However, several clients have raised concerns about the functioning of the gate code box. Multiple complaints have been filed, dating back to April 2021, regarding issues with the box, including a wasp nest inside and a non-functional keypad. Despite repeated requests for resolution, these issues remain unaddressed, which is disappointing and frustrating for residents.Furthermore, a resident received an increase in HOA dues in January 2022, citing roof replacement as a reason for the hike. However, the resident had previously brought up the issue of the roof's condition, which was ignored.The lack of attention to residents' concerns and the inability to address basic issues are significant drawbacks for this community.