The business seems to have some good qualities, but there are also some areas that need improvement. The working hours are quite consistent, and the location is wheelchair accessible, which is convenient for customers with mobility issues. The King Spa Massage partnership might also be an advantage for customers. However, the cleanliness and hygiene of the premises seem to be a concern, as mentioned in a client's review. The issue of long wait times between appointments is another drawback, with one client reporting that they were given barely 10 minutes of the 30 minutes they paid for. Despite some positive feedback about the therapist Lucy, it seems that the business may have some consistency issues with the quality of service. Pricing information is not available.