The business location has a high overall rating, with a majority of customers being extremely satisfied. The quality of service and products is consistently high, with many customers praising the knowledgeable and professional staff. However, pricing is slightly below average, which may be a concern for some customers. Despite this, the business is innovative in its approach to water treatment and offers a wide range of solutions for its customers. The location is wheelchair accessible and offers various service options, including in-store shopping, pickup, and delivery. Overall, the business provides excellent quality, but may need to adjust its pricing to meet customer expectations.Despite the consistently high ratings, there are a few areas where the business could improve. One customer mentioned that they had a bad experience with the initial setup of their system, but it was resolved promptly by the business. Another customer mentioned that the business did not explain the process of replacing the filters, which may be a concern for some customers. However, these issues were minor and did not seem to affect the overall satisfaction of the customers. The business's commitment to customer service is evident in its prompt responses to customer inquiries and its willingness to go above and beyond to resolve issues.