This business location appears to be permanently closed. Despite its previous excellent reputation, clients have expressed disappointment and frustration with the sudden closure. Some clients have mentioned that they were unaware of the closure and had issues accessing their pet's records. The business's hours of operation have been significantly reduced, and some clients have reported difficulty in getting in touch with the staff. The location's wheelchair accessibility and Kindness Animal Hospital co-branding are still notable features. However, the overall experience has been marred by the lack of communication and responsiveness to clients' needs. The business's quality and innovativeness scores are unavailable due to the lack of sufficient information.