This business has an overall excellent rating. The staff is very friendly and caring. Dr. Smith is very kind, professional, and engaging. She really cares about her patients and their total health. The office staff is also professional, courteous, and efficient. They always return calls, respond to messages, and are helpful during visits.The business has a very positive reputation, with many patients expressing their gratitude for the excellent care they have received. Dr. Smith is described as a wonderful doctor who is very understanding, knowledgeable, and caring. She takes the time to listen to her patients, reviews test results, and discusses plans of care.However, there are a few issues that have been reported. Some patients have experienced difficulty in getting appointments, with waits of 6-8 weeks. There have also been reports of poor communication between staff and patients, with some patients feeling ignored or dismissed.Despite these issues, the business has a high overall rating and is highly recommended by many patients. The staff is friendly and caring, and Dr. Smith is a wonderful doctor who takes the time to listen to her patients and provide excellent care.