This office seems to have a well-organized system, with friendly staff and a clean environment. The team of healthcare professionals, led by Kimberly Jerome, PA-C, appears to be knowledgeable and passionate about providing high-quality care. Many patients have expressed their appreciation for the doctor's willingness to listen and take the time to explain things clearly. However, one patient reported a poor experience with unreturned phone calls, delayed prescription delivery, and rudeness from the nurses and assistants.There are a variety of services offered at this location, including physical therapy, occupational therapy, and injury rehabilitation. The office is wheelchair accessible, making it convenient for patients with mobility issues. They accept a range of payment methods, including credit cards and debit cards.Overall, this office seems to have a positive reputation, with many patients expressing their satisfaction with the care they received. However, it's clear that there are some issues that need to be addressed, such as improving communication and customer service. With a little improvement, this office could become an even better place for patients to receive quality care.One major issue is that some patients have reported difficulty getting in touch with the doctor for follow-up appointments and have had issues with delayed prescription delivery. This suggests that the office may need to work on its communication and administrative processes to ensure that patients receive the care they need in a timely manner.