I visited the location at Building 5130, Florida Ave S Street, Suite 409 in Lakeland City and had a good experience. The staff, led by Kimberly C. Pearsall, LCSW, were helpful and welcoming. They have a dedicated parking lot with wheelchair accessibility, making it easy for everyone to get in. The services provided by this community and government organization are focused on supporting those in need, which is great to see. The overall atmosphere is professional and supportive. One issue that caught my attention was the limited availability of resources, making it hard to get the help that everyone deserves.