Kim Harestad is a Clearwater FL based mortgage lender providing residential mortgage loans. The location is wheelchair accessible, making it convenient for all clients. Working hours are Monday through Thursday from 8:30 AM to 6:00 PM and Friday from 8:00 AM to 5:00 PM.The business is highly praised by clients for its efficiency, professionalism, and knowledgeability. One client described Kim as "fantastic" and mentioned that her team is "wonderful." Another client stated that Kim is "knowledgeable, professional, and easy to work with." However, there is one major issue with the business: communication. One client experienced unnecessary drama and had to spend hours chasing down new documents due to poor communication.It seems that the business is a bit disorganized, and clients may experience headaches due to the lack of communication and organization. One client even mentioned that they had to spend countless hours chasing down documents, and the lender was not responsive. Additionally, the business sells mortgages to other corporations without informing the client, which can lead to issues with payments.Overall, the business has a strong reputation for its quality and pricing, but the innovativeness score is missing. The client reviews suggest that the business is a good option for those looking for a mortgage lender, but it's essential to be aware of the potential communication issues.The business location is also convenient, with a wheelchair-accessible parking lot and entrance. The owner is responsive and appreciative of clients' feedback, as seen in the review response.It's essential to note that one client experienced a highly unprofessional experience with Kim, citing numerous issues, including miscommunication, lack of organization, and poor grammar in emails. This review suggests that the business may not be suitable for everyone, especially those who value clear communication and organization.