This location of KFC has been visited by numerous customers, with some having a good experience and others having a bad one. The overall rating is 3.4, indicating a mediocre experience. Some customers praised the food, saying it was hot, fresh, and delicious. They also appreciated the good customer service and the cleanliness of the restaurant. On the other hand, some customers complained about the long wait times, cold food, and poor service. Some even reported that the food was not edible due to being burnt or having bones in it. There is an issue with the food quality, as many customers reported receiving incorrect or incomplete orders. Some even received food that was not what they ordered, with some reporting receiving old or burnt food. This suggests that the restaurant needs to work on improving their quality control. The pricing of the food seems to be high, with some customers complaining about being overcharged. However, some customers praised the value for money, saying that the food was worth the price they paid. The innovativeness of the restaurant seems to be lacking, as some customers reported that the menu was not changing or improving. However, some customers praised the new menu items and the variety of options available. Overall, this location of KFC needs to work on improving their food quality, customer service, and pricing to provide a better experience for their customers.