The location of the KeyMe Locksmiths is convenient, with a kiosk available at Kroger 4816 South Laburnum Avenue, Richmond, VA. The service is accessible 24 hours a day, 7 days a week. Key duplication is the main service offered, with an option to make keys for cars and home doors. Prices are reasonable, with a standard cost of $8 per key. While some customers have experienced issues with the quality of the keys, such as them not working or being rough on the edges, the overall experience is mostly positive. Some customers have reported a need for detailed instructions and a smooth edge option, which is available. However, there have been instances of the touch screen not functioning and the cart not being able to add items. The location of the kiosk can sometimes be an issue, with employees not knowing where it is or it being moved to a less accessible location. Despite these issues, many customers have reported a great experience with KeyMe Locksmiths, citing ease of use and speedy production. The user interface is generally easy to navigate, and the service is convenient and fast. Overall, the experience can be hit-or-miss, but with a bit of patience and understanding, customers can get high-quality keys. In addition to key duplication, the company offers 24/7 emergency locksmith services in Sarasota. This feature is available for customers who need assistance outside of regular business hours.