The business has a Kiosk located at a convenient spot, Kroger 4816 South Laburnum Avenue, Richmond, VA. This kiosk offers a wide range of services, including home security systems and key duplication. They operate 24/7, making it easily accessible to customers. However, some issues have been reported with the key duplication service, including overcharging, keys not working, and a lack of physical receipts. Despite these issues, the business has also received positive reviews for its convenience, ease of use, and good quality of keys.