Tampa Bay
Kevin Weltlin - State Farm Insurance Agent
57.72
57.72
Overview
Call (863) 676-6633 for renters insurance and more. Get a free renters insurance quote from State Farm Agent Kevin Weltlin in Lake Wales, FL
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
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This State Farm office in Lake Wales, FL, has a strong reputation among clients. The staff is described as friendly, knowledgeable, and helpful, with several reviewers praising individual team members, such as Maria, Nancy, and Kevin, for their exceptional customer service. They have been able to assist clients with various insurance needs, including auto, home, and life insurance, and have even gone above and beyond to resolve claims and answer questions.The office has a wheelchair-accessible parking lot and entrance, making it accessible to all clients. The staff is available to answer calls and resolve issues during regular business hours, with some reviewers noting that they have been responsive and timely in their communication.However, one issue that stands out is the problem of delayed or unaddressed issues, as noted by one reviewer who had to call multiple times to get their insurance policy updated. While this is not a widespread problem, it does highlight the importance of clear communication and follow-through in ensuring client satisfaction.Overall, this State Farm office seems to be well-equipped to handle various insurance needs, with a strong focus on customer service and a knowledgeable staff. While there are some areas for improvement, the office's overall reputation and commitment to client satisfaction make it a reliable choice for those in need of insurance services.
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