This business is a surgery practice led by a surgeon specializing in ear, nose, and throat (ENT) issues. The office is wheelchair accessible, and patients can make appointments in advance. The staff is friendly and welcoming, with many reviewers praising the professionalism and kindness of the team, particularly Dr. Hsu and his assistants.
The practice uses state-of-the-art equipment and offers a wide range of services, including medical emergencies and chronic care. Many reviewers have reported feeling at ease and well-informed during their visits, with Dr. Hsu taking the time to explain their conditions and treatment plans in detail.
Despite a few issues with communication and appointment scheduling, the practice has a strong reputation for providing high-quality care and attention to patients. Reviewers have praised the staff's efficiency and the office's cleanliness.
One reviewer did mention an issue with communication, stating that they were not informed about the need for an authorization before their appointment and were then told that the doctor could not see them. However, this incident seems to be an isolated one, and the practice has a clear priority on providing excellent patient care.
Overall, this practice appears to be a reliable and trustworthy option for those seeking ENT care in the area.